The game is not loading, or it stops at 90%.

We're aware of an issue in which the app pauses for a few moments at 90%, but in many cases it will eventually finish loading.

If you've tried waiting at this point and still can't load the game, please try the following suggestions:

-Turn your phone or tablet off and on again, then try loading the app.

-Uninstall the app, then reinstall it from the store and try loading the app again.

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