The game is not loading, is crashing, or is running slowly. Vladimir May 05, 2015 21:55 Follow If you're having a technical problem with our game, here are some solutions that have helped other players: -Restart your device by turning it off and on, then try playing again. -Uninstall the app, then reinstall it from the store. Related articles The game is not loading, is crashing, or is running slowly. The game runs slowly while playing. Apple/iOS: The game doesn't load, freezes, or runs slowly Comments 0 comments Article is closed for comments.