The game is not loading, is crashing, or is running slowly. Arkadium Customer Support April 15, 2015 20:52 Follow If you're having a technical problem with our game, here are some solutions that have helped other players: -Restart your device by turning it off and on, then try playing again. -Uninstall the app, then reinstall it from the store. Related articles I'm having technical problems - how do I make sure I have the latest version of the game? Comments 0 comments Article is closed for comments.