How do I cancel Arkadium Advantage? : Player Support

BACK TO THE GAMES

We understand that dispite enjoying the Arkadium Advantage subscription, you might need to cancel it. Cancelling your subscription is a simple procedure which we will describe in this guide.

When you cancel your subscription, you will be able to enjoy your subscription benefits through your remaining billing cycle. Your subscription will then cease in the renewal date.

Where did you subscribe?

On the Arkadium.com
In the game app

Here is how to cancel on Arkadium.com

NOTE: any promo codes applied to your subscription are valid only through the lifetime of your subscription. Cancelling and re-subscribing will not re-activate any promo codes previously associated with your subscription

Here’s how to cancel your subscription:

1. Sign in to your profile

2. Click on your avatar in the upper right corner

3. Please, choose Payment and Subscription in the side menu. Then, click on either the Manage Subscription link or the "here" link, as either one will take you to your subscription managing menu.

4. Click "Cancel Subscription" as shown on the picture below:

You can also contact our support team to cancel your subscription. To expedite your request, include the email address linked to your Arkadium Advantage subscription. Our team will manage your request within one business day.

NOTE: if your subscription renewal date is soon, please use the self-service method above to prevent additional billings

Should you still have a sizeable amount of time before your subscription ends, you may refund that time through our Support. Read our guide to find out more.

If you subscribed through an Arkadium game app

NOTE: Uninstalling an app from your device will not cancel your Arkadium Advantage subscription. You must cancel from within each app storefront

Where did you subscribe?

App Store
Google Play

Here is how to cancel your subscription from your iPhone or iPad

1. Open the Settings app on your device.

2. Tap your name.

3. Tap subscriptions.

4. Tap the subscription you want to cancel

5. Tap Cancel subscription

If you don’t see “cancel” as an option, the subscription is already canceled and won’t renew.

If you can’t locate the subscription, please consult Apple’s help center for more info.

Are you located in Israel, South Africa, or Turkey? Click here for special instructions regarding cancellation: https://support.apple.com/en-us/HT206627