Player Support
English
English
French
German
Italian
Spanish
Welcome
Login
Home
Solutions
Enter your search term here...
Search
New support ticket
Check ticket status
Known Issues
New Support Ticket
Chat on WhatsApp
Solution home
Popular Topics
⁉️ Frequently Asked Questions
10
⚠️ Known Issues
I received a message about my ad blocker. What should I do?
My game isn’t loading. What’s the problem?
How can I disable ad-blocker in my web browser?
My score wasn't added to the leaderboard. Why?
See all 10 articles
☂️ My Arkadium Account
9
How do I sign up for an Arkadium account?
How can I delete my Arkadium account?
How do I sign in to my Arkadium account?
How do I change my Arkadium account's screen name?
I forgot my password. What should I do?
See all 9 articles
✔️ General Questions
10
Welcome to Arkadium Support Portal
How can I add this page to my browser’s favorites?
Can I pay a fee to remove advertisements?
What are Arkadium Collections?
Can I play Arkadium games in FULL-SCREEN?
See all 10 articles
❇️ Advantage Premium Subscription
9
What is Arkadium Advantage?
How do I subscribe to Arkadium Advantage?
I’m Advantage subscriber. Why did I just see an ad?
Do you have a promo code or a coupon I can use?
How can I update my payment information?
See all 9 articles
⚒️ Technical Help
14
How do I clear cookie files in my browser?
What are the minimum system requirements needed to play Arkadium games?
How do I take a screenshot on my device?
My games are running slowly. How can I fix this?
How can I open the game in incognito mode in my browser?
See all 14 articles