Player Support

Frequently Asked Questions 9

• My game isn’t loading. What’s the problem?
• I received a message about my ad blocker. What should I do?
• My score wasn't added to the leaderboard. Why?
• I've lost my progress. Why?
• How can I adjust the sound in my game?

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My Arkadium Account 10

• How do I create an Arkadium profile to save my scores?
• How do I sign in to Arkadium profile on my PC/Mac?
• How do I sign in to Arkadium profile on my phone?
• I forgot my password. What should I do?
• How do I change my Arkadium screen name?

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Technical Help 6

• My games are running slow. How can I fix this?
• How do I clear cookie files in my browser?
• What are the minimum system requirements needed to play Arkadium games?
• How do I take a screenshot on my device?
• How to open the console in my browser?

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General Questions 6

• Can I pay a fee to remove advertisements?
• How can I add this page to my browser’s favorites?
• Can I download my favorite game?
• Does Arkadium offer mobile games?
• How can I contact Arkadium support?

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Announcements 6

• [NEW] Word Wipe Updates
• [NEW] Crossword Updates
• Welcome to Support.Arkadium.com
• [NEW] Outspell. Expert mode
• End of support for Adobe Flash games

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