Player Support

⁉️ Frequently Asked Questions 11

• ⚠️ Known Issues
• I received a message about my ad blocker. What should I do?
• My game isn’t loading. What’s the problem?
• How can I disable ad-blocker in my web browser?
• My score wasn't added to the leaderboard. Why?

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☂️ My Arkadium Account 9

• How do I sign up for an Arkadium account?
• How can I delete my Arkadium account?
• How do I sign in to my Arkadium account?
• How do I change my Arkadium account's screen name?
• I forgot my password. What should I do?

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✔️ General Questions 10

• Welcome to the Arkadium Support Portal
• How can I add this page to my browser’s favorites?
• Can I pay a fee to remove advertisements?
• What are Arkadium Collections?
• Can I play Arkadium games in FULL-SCREEN?

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❇️ Advantage Premium Subscription 9

• What is Arkadium Advantage?
• How do I subscribe to Arkadium Advantage?
• I’m Advantage subscriber. Why did I just see an ad?
• Do you have a promo code or a coupon I can use?
• How can I update my payment information?

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⚒️ Technical Help 14

• How do I clear cookie files in my browser?
• What are the minimum system requirements needed to play Arkadium games?
• How do I take a screenshot on my device?
• My games are running slowly. How can I fix this?
• How can I open the game in incognito mode in my browser?

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