Please try the following five steps if your game is not loading:
1. Please, try to click Ctrl + F5 keys combination on your keyboard while you are on the game page.
2. Please, check if AdBlocker extension in your browser allows you to play on the website with ads.
Here is how to do this: I received a message about my adblocker. What should I do?
3. Clear cookie files for your browser. Here is how to do this: How do I clear cookie files in my browser?
4. Restart your device.
5. If the game still isn’t loading after following the previous steps, please try loading it in another browser. We recommend the Edge browser on Windows 10 or Safari browser on Mac OS.