Player Support

Frequently Asked Questions 5

• My game isn’t loading. What’s the problem?
• I received a message about my ad blocker. What should I do?
• How do I create an Arkadium profile to save my scores?
• How do I change my Arkadium screen name?
• How can I adjust the sound in my game?

Technical Help 10

• My games are running slow. How can I fix this?
• What are the minimum system requirements needed to play Arkadium games?
• Clearing your web browser's cookie files.
• How do I take a screenshot on my device?
• Clearing cookie files in the browser CHROME

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General Questions 4

• Can I download my favorite game?
• Can I pay a fee to remove advertisements?
• How can I add this page to my browser’s favorites?
• Can I remove my data from the leaderboard and the rest of the site?

Questions about Games 12

• How can I learn the rules of the game I'm playing?
• Addiction Solitaire: Rules
• Sudoku: Tips&Tricks, Game scoring
• 8 Ball Pool: Rules
• Block Champ: Rules, Tips&Tricks

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Announcements 4

• Outspell dictionary update
• End of support for Adobe Flash games
• Welcome to support.arkadium.com
• [NEW] Outspell. Expert mode

General Questions 7

• What is Arkadium Advantage?
• What's included in Arkadium Advantage?
• What changes for me if I’m not ready to try Arkadium Advantage?
• Why do some players on the leaderboard have special avatars?
• How safe is it to subscribe to Arkadium Advantage?

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Getting Started 6

• How do I subscribe to Arkadium Advantage?
• Which payment methods are accepted?
• Do you accept International credit cards?
• My promo code isn’t working. Help!
• I don’t use any of the available payment options. How can I subscribe?

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Questions about ads 3

• I’m subscribed to Arkadium Advantage. Why do I still see the option to watch ads in return for bonuses in some games?
• I’m an Arkadium Advantage subscriber. Why did I just see an ad?
• I subscribed to Arkadium Advantage. Why am I still seeing the Ad Blocker error message?

Game Rules 28

• 5 Roll rules
• 8 ball pool rules
• 9 ball pool rules
• Addiction solitaire rules
• BlackJack rules

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Game Scoring 51

• 10x10 scoring
• 2048 Legends scoring
• 5 Roll scoring
• 8 ball pool scoring
• 9 ball pool scoring

See all 51 articles

Game Tips and Tricks 14

• Arkadium Bubble Shooter tips and tricks
• Arkadium's Texas Hold'em tips and tricks
• Ballistic tips and tricks
• Block Champ tips and tricks
• Jewel Shuffle tips and tricks

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