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Knowledge base
Popular Topics
⁉️ Frequently Asked Questions
15
⚠️ Known Issues
I received a message about my ad blocker. What should I do?
My game isn’t loading. What’s the problem?
How can I disable ad-blocker in my web browser?
My score wasn't added to the leaderboard. Why?
See all 15 articles
☂️ My Arkadium Account
10
"A sign in error occurred" - What can I do?
How do I sign up for an Arkadium account?
How do I change my Arkadium account's screen name?
How can I delete my Arkadium account?
How do I sign in to my Arkadium account?
See all 10 articles
⚒️ Technical Help
12
How do I clear cookie files in my browser?
What are the minimum system requirements needed to play Arkadium games?
How do I take a screenshot on my device?
My games are running slow. How can I fix this?
How can I open the game in incognito mode in my browser?
See all 12 articles
✔️ General Questions
5
Can I download my favorite game?
Can I pay a fee to remove advertisements?
How can I contact Arkadium support?
How can I add this page to my browser’s favorites?
Does Arkadium offer mobile games?
Game Rules, Scoring & Tips
✒️ WORD Games
10
[WORD WIPE]: How to Play, Tips, All-Time Best Words, Scoring, Using Gems
[WORD HUNT]: How to play, Tips, Scoring, Progress loss
[CROSSWORD]: Tips, Settings, Scoring, Useful Shortcuts
[OUTSPELL]: How to Play, Dictionary, Boosts, Scoring
[SCRAMBLE WORDS]: How to play, Tips, Scoring
See all 10 articles
♣️ SOLITAIRE Games
12
[SOLITAIRE KITCHEN]: How to play, Tips, Scoring
[KLONDIKE / CLASSIC SOLITAIRE]: How to play, Tips, Scoring
[SPIDER SOLITAIRE]: How to play, Tips, Settings, Scoring
[PYRAMID SOLITAIRE]: How to play, Tips, Scoring
[FORTY THIEVES SOLITAIRE]: How to play, Tips, Scoring
See all 12 articles
㊗️ MAHJONG Games
8
[MAHJONG SOLITAIRE]: How to play, Tips, Blank Tiles, Scoring
[MAHJONG CANDY]: How to play, Tips, Scoring
[MAHJONG DIMENSIONS]: How to play, Tips, Scoring
[MAHJONG TOY CHEST]: How score is calculated?
[MAHJONG REMIX]: How to play, Scoring
See all 8 articles
♦️ CARD Games
3
[BLACKJACK]: How to play, Tips, Fairness, Scoring
[ARKADIUM'S TEXAS HOLD'EM]: How to play, Tips, Scoring
[BRIDGE]: How to play, Bidding, Tips, Slam, Scoring
☕ MATCH 3 Games
7
[JEWEL SHUFFLE]: How to play, Tips
[SWEET SHUFFLE]: How to play, Tips, Scoring
[ARKADIUM'S BUBBLE SHOOTER]: How to play, Tips, Types of Bubbles, Power-ups, Scoring
[CRYSTAL COLLAPSE]: How to play, Menu, Special Tiles, Scoring
[CRYSTAL COLLAPSE ODYSSEY]: How to play, Tips, Shop, Scoring
See all 7 articles
♾️ ADDICTING Games
12
[BLOCK CHAMP]: How to play, Tips, Scoring
[BALLISTIC]: How to play, Tips, Scoring
[LUMENO]: How to play, Tips, Boosts, Scoring
[10x10]: How to play, scoring
[10x10]: "No moves left" message appears, while I still have moves. What can I do?
See all 12 articles
♟️BOARD Games
4
[5 ROLL]: How to play, Scoring
[BACKGAMMON]: How the score is calculated?
[CHESS]: Game structure, Tips, Scoring
[MULTIPLAYER CHESS ONLINE]: How to play, Tips, Scoring
✍️ SUDOKU Games
2
[SUDOKU]: How to play, Menu, Tips, Scoring
[MATHDOKU]: How to play
⚖️ STRATEGY GAMES
2
[8 BALL POOL]: How to play, Menu,Settings, Daily Challenge, Tips, Scoring
[9 BALL POOL]: How to play, Tips, Scoring
⌛ JIGSAW Games
3
[JIGSAW BLAST]: How to play, Scoring
[DAILY JIGSAW]: How the score is calculated?
[JIGSAW]: How the score is calculated?
Arkadium Advantage
✔️ General Questions
7
What's included in Arkadium Advantage?
What is Arkadium Advantage?
Why do some players on the leaderboard have special avatars?
What changes for me if I’m not ready to try Arkadium Advantage?
How safe is it to subscribe to Arkadium Advantage?
See all 7 articles
✌️ Getting Started
6
How do I subscribe to Arkadium Advantage?
Which payment methods are accepted?
Why do I see a $1 charge on my credit card statement?
My promo code isn’t working. Help!
I don’t use any of the available payment options. How can I subscribe?
See all 6 articles
ℹ️ Manage my subscription
3
How do I cancel Arkadium Advantage?
How can I update my payment information?
What happens to my premium avatars when my subscription ends?
*️⃣ Questions about ads
3
I’m an Arkadium Advantage subscriber. Why did I just see an ad?
I subscribed to Arkadium Advantage. Why am I still seeing the Ad Blocker error message?
I’m subscribed to Arkadium Advantage. Why do I still see the option to watch ads in return for bonuses in some games?
#️⃣ Billing Questions
3
How do I get a refund?
I’m based outside of the US. How much will my subscription cost in my local currency?
I’m having trouble completing my purchase, can you help me?
✉️ Gift Cards
5
How do I redeem my gift card?
How can I purchase a gift card?
My friend sent me a gift card, but I can’t find the email
I never received a receipt for my purchase
When will my recipient receive their gift card?