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Frequently Asked Questions
My game isn’t loading. What’s the problem?
I received a message about my ad blocker. What should I do?
How do I create an Arkadium profile to save my scores?
How do I change my Arkadium screen name?
How can I adjust the sound in my game?
My games are running slow. How can I fix this?
What are the minimum system requirements needed to play Arkadium games?
Clearing your web browser's cookie files.
How do I take a screenshot on my device?
Clearing cookie files in the browser CHROME
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Can I remove my data from the leaderboard and the rest of the site?
How do I change my profile picture (avatar) or frame?
Questions about Games
How can I learn the rules of the game I'm playing?
Addiction Solitaire: Rules
Sudoku: Tips&Tricks, Game scoring
8 Ball Pool: Rules
Block Champ: Rules, Tips&Tricks
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Outspell dictionary update
End of support for Adobe Flash games
Welcome to support.arkadium.com
[NEW] Outspell. Expert mode
What is Arkadium Advantage?
What's included in Arkadium Advantage?
What changes for me if I’m not ready to try Arkadium Advantage?
Why do some players on the leaderboard have special avatars?
How safe is it to subscribe to Arkadium Advantage?
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How do I subscribe to Arkadium Advantage?
Which payment methods are accepted?
Do you accept International credit cards?
My promo code isn’t working. Help!
I don’t use any of the available payment options. How can I subscribe?
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Manage my subscription
How do I cancel Arkadium Advantage?
What happens to my premium avatars when my subscription ends?
Questions about ads
I’m subscribed to Arkadium Advantage. Why do I still see the option to watch ads in return for bonuses in some games?
I’m an Arkadium Advantage subscriber. Why did I just see an ad?
I subscribed to Arkadium Advantage. Why am I still seeing the Ad Blocker error message?
I’m having trouble completing my purchase, can you help me?
How do I get a refund?
I’m based outside of the US. How much will my subscription cost in my local currency?
How can I purchase a gift card?
When will my recipient receive their gift card?
I never received a receipt for my purchase
My friend sent me a gift card, but I can’t find the email
How do I redeem my gift card?
Game Rules, Scoring & Tips
5 Roll rules
8 ball pool rules
9 ball pool rules
Addiction solitaire rules
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2048 Legends scoring
5 Roll scoring
8 ball pool scoring
9 ball pool scoring
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Game Tips and Tricks
Arkadium Bubble Shooter tips and tricks
Arkadium's Texas Hold'em tips and tricks
Ballistic tips and tricks
Block Champ tips and tricks
Jewel Shuffle tips and tricks
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