New support ticket

Technical Help

My games are running slow. How can I fix this?
BACK TO THE GAMES      This issue could be related to your internet connection speed.   Please check your connection speed here: https://www.speed...
Fri, 15 Jul, 2022 at 5:28 PM
How do I clear cookie files in my browser?
BACK TO THE GAMES      You may need to clear your web browser’s cookies. Select your browser from the list below to view instructions: Chrome Chrom...
Fri, 15 Jul, 2022 at 5:29 PM
What are the minimum system requirements needed to play Arkadium games?
BACK TO THE GAMES      To enjoy our games on your desktop computer or mobile device, please check the list of minimum and recommended system requirements...
Mon, 7 Nov, 2022 at 6:47 PM
How do I take a screenshot on my device?
BACK TO THE GAMES      Need help taking a screenshot? Select your operating system from the list below to view custom instructions: Windows 10 Mac O...
Fri, 15 Jul, 2022 at 5:30 PM
How to open the console in my browser?
BACK TO THE GAMES      Some game issues can be tricky to troubleshoot, especially when it comes to the number of browser and browser plugins available to ...
Fri, 15 Jul, 2022 at 5:31 PM
How can I open the game in incognito mode in my browser?
Please choose your browser: Google Chrome Edge Firefox Safari Google Chrome Open your Chrome browser. Hold down the Ctrl + Shift + N button...
Fri, 12 Aug, 2022 at 8:17 AM
How do I update my browser?
Please choose your browser from the list below: Google Chrome  Firefox on Windows Edge Safari Chrome mobile Safari mobile Google Chrome  1. At...
Mon, 7 Nov, 2022 at 6:45 PM