Frequently Asked Questions [FAQ]

My game isn’t loading. What’s the problem?
This issue could be related to the outdated cookie files. To read step by step guide how to clear the cookie files in your browser, please click on your...
Fri, 17 Jan, 2020 at 5:11 PM
I received a message about my ad blocker. What should I do?
You’re likely using an ad blocker, which you’ll need to disable to continue enjoying our games. Usually, you can do this by finding a red ad blocker logo in...
Thu, 20 Jun, 2019 at 4:49 PM
My games are running slow. How can I fix this?
This issue could be related to your internet connection speed. Please check your connection speed by using this link: http://www.speedtest.net/ If your co...
Thu, 20 Jun, 2019 at 4:54 PM
Can I download my favorite game?
Currently, we don’t offer games for download or purchase. Play online for free, anytime. 
Thu, 20 Jun, 2019 at 4:56 PM
How can I disable game sounds?
Most games offer their own Options Menu. Typically, you can find the menu button in the top-right or top-left corner of the game—note that the menu may be ...
Tue, 28 Apr, 2020 at 10:32 PM
How can I learn my game’s rules?
Most games offer their own Options Menu. Typically, you can find the menu button in the top-right or top-left corner of the game—note that the menu may be ...
Tue, 28 Apr, 2020 at 10:45 PM
Can I pay a fee to remove advertisements?
Currently, we don’t offer a paid version of the Arena, though we are always working to improve your gaming experience. Thank you for understanding that ads ...
Thu, 20 Jun, 2019 at 5:04 PM
How can I add this page to my browser’s favorites?
To add this website to your browser’s favorites, please press the following keyboard buttons: Ctrl + D for Windows users Command + D for Mac users
Thu, 25 Jun, 2020 at 5:55 PM
Can I remove my data from the leaderboard and the rest of the site?
Yes. Arkadium values your personal information. Please contact dpo@arkadium.com with any questions or concerns regarding data collection.
Tue, 28 Apr, 2020 at 10:35 PM