There are times in which scores may not be placed on the leaderboard, dispite having been achieved in games. We apologise for this. This can be due to a number of reasons.
Score-based games with a leaderboard
Scores can only be posted on the leaderboard if you have a free Arkadium Account. For the best experience, please make sure you're Signed In to your profile before you start playing. You can be certain of this if your display picture appears on the top right of the website:
When your game is over, your score will be added to the leaderboard. Please wait a moment before closing your browser or refreshing the page to ensure that your score is counted. You will know that your score has been posted to the leaderboard when the final screen appears, as shown below:
If your scoreis high enough to be saved to the leaderboard, you'll notice that a notification dot will appear on the Leaderboard icon.
When having your score saved, you should also take into consideration several aspects:
- The way our score tracking system currently works is that any other scores that are lower than your current highest score for the day are not saved. Only the highest score of the day is saved. Smaller results will not be posted, and your username will remain on the board with your original score.
EXAMPLE: if the highest you scored in a game that day is 100,000, your next score of 50,000 wouldn't be saved because it is less than 100,000 points
- Weekly and Monthly leaderboards DO NOT accumulate players' scores for Week and Month, existing in the Daily leaderboard.
EXAMPLE: If you have 100 points today and 200 points tomorrow, the leaderboard will show 100 points today and 200 points tomorrow, not a total of 300 points.
- Arkadium games record your result in the Daily, Weekly, and Monthly leaderboard simultaneously if your score is higher enough to be on the leaderboard.
The same score that you obtain on the Daily leaderboard, will then appear on the Weekly and Monthly leaderboards.
- We clear up the Daily leaderboard - every day at 00:00 UTC time, the Weekly Leaderboard on Sunday at 00:00 UTC time, and the Monthly leaderboard on the last day of the month at 00:00 UTC time. The Daily, Weekly, and Monthly titles refer to how long each leaderboard keeps track of a score.
WARNING: If you did everything right and your score is still not recorded, please, contact us (Support Team) and help with the following information: - The score you lost - The Screen Name you have on the website We will then restore your score for you manually. Thanks for your patience.
Games without leaderboard functionality
Not all games are compatible with the leaderboard. Some of the games that we offer focus more on fun, contained experiences which cannot be scored with points, and are meant to be played as non-competitive, based entirely on progression through levels or puzzles.
These are the games that we currently have without leaderboard functionality:
| Pirates and Treasures | Hidden Object |
| Flower Garden 2 | Hidden Object |
| Famous Paintings 3 | Hidden Object |
| Crossworlding | Word |