Choose one option from the list below:
Web games on Arkadium.com
To contact us through the arkadium website, do the following:
1. Open Arkadium.com
2. Click the Support Icon at the top right
3. You'll see several different options. Choose Contact Support to reach us. However, should you wish to explore the other options, here is what we can offer:
- Most Popular Articles will provide you with the most relevant issues at the moment.
- Chat With Us will provide you with an AI assistant to answer your questions.
- FAQs gives you access to our complete Support Portal.
- Contact Support is the option you want to choose in order to directly contact us.
- WhatsApp gives you the ability to reach us through the WhatsApp chat app.
After clicking on Contact Support, be sure to insert your name, e-mail, subject of your query and your direct message. Please be sure to include a Screenshot of the issue should you be able to.
Web games on a partner's website
To contact us through any partner's website, do the following:
1. Click Player support on the left of the game window.
2. Click Contact Arkadium in the opened widget.
3. Type in subject, your question, name, email and click Send.
Mobile games
To contact us through the mobile app, do the following:
1. Open the installed Arkadium's mobile game.
2. Tap the Game menu (thee horizontal lines) at the top left corner.
3. Choose the More tab.
4. Tap Support.
5. Tap the New support ticket button or Chat of WhatsApp button under the search bar of the opened page.
